Walmart: First World problem

walmart-grab&goEmail confirmation. Check. Email receipt on the expected delivery day. Check.

I printed out the emails and went to the store’s Customer Service counter thinking a human would hand over my coffeemaker. Naive? Check.

Grab&Go is set of lockers with a touch screen. It wanted a PINumber. My receipt bore no such number.

Twenty minutes on hold at the “Customer Service” counter. Check. My purchase is not yet inside the lockers. I don’t believe it but go home empty-handed.

Stick a PIN in Walmart.